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How To Contact Us

At Delta Dental, we want to provide you with every level of customer service possible - from instant web-based information to responsive, toll-free phone service to dedicated account management. In other words, you choose how we can best serve you.

Account Services
401-752-6000 or 1-800-598-6684

Administrative Offices
Delta Dental of Rhode Island
10 Charles Street
Providence, RI 02904

Call your account representative if you're a company benefit administrator and would like to change your group's benefits, order member kits and renewal information or change a member's enrollment. Click here to find your specific Marketing Representative.

Billing Services
401-752-6200 or 1-800-598-6684

Call us if you have questions about your monthly invoice, payment status or adjustments.

Web-Based information
We've gathered the most commonly asked questions and answered them here, all in one spot. If you don't see your question here, please contact us directly by phone or email! We've also gathered some helpful dental definitions.

Customer Service InfoLine
401-752-6100 or
1-800-843-3582

Available 24 hours a day, 7 days a week, InfoLine is our automated telephone information system that gives you specific benefit details. With InfoLine, you can:

• view your group's specific benefit information
  
• check the annual maximum
  
• look up deductible information, and more!

Remember, for fast, convenient access to your benefit and eligibility information, check out BenefitCheck.

Customer Service Representatives
Our customer service representatives can help you solve problems and answer questions.

Call us at:
401-752-6100 or 1-800-843-3582
Monday through Friday, 8 a.m. to 5 p.m.

Send correspondence to:
Delta Dental of Rhode Island
P.O. Box 1517
Providence, RI 02901-1517