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How To Contact Us

At Delta Dental, we want to provide you with every level of customer service possible - from instant online benefit checks to responsive, toll-free phone service. In other words, you choose how we can best serve you.

Professional Relations

You and your office staff can email us here anytime. We'll be happy to respond to your questions.

Online Benefits

BenefitCheck gives you immediate, online access to your patients' benefit information. If you haven't used it yet, try it here! You can:

  • confirm eligibility
  • get a detailed description of benefits
  • see a year-to-date status of benefit dollars used
  • check the status of the patient's deductible
  • learn more about X-ray coverage information.

Available 24 hours a day, 7 days a week, InfoLine now gives you greater access to benefit, eligibility and member information in half the time. For privacy and security purposes, you'll always be asked to enter your license number and tax ID number. You'll also need to enter the Delta Dental ID number and date of birth for each patient you inquire about.
Benefit information is organized by type of service, including:

  • Preventive/Diagnostic
  • Basic/Minor Restorative (including root canals) and Oral Surgery
  • Periodontal treatment
  • Major Restorative and Special Services
  • Orthodontics

Remember, for fast, convenient access to patient benefit and eligibility information, check out BenefitCheck.

Customer Service Representatives
Our customer service representatives can help you solve problems and answer questions.

Call us at:
401-752-6100 or 1-800-843-3582
Monday through Friday, 8 a.m. to 5 p.m.

Send correspondence to:
Delta Dental of Rhode Island
P.O. Box 1517
Providence, RI 02901-1517