How To Contact Us
At Delta Dental, we strive to anticipate, rather than react, to your needs. We want to provide you with every level of customer service possible - from web-based information to responsive, toll-free phone service. In other words, you choose how we can best serve you.
Web-Based information
We've gathered the most commonly asked questions and answered them here, all in one spot. If you don't see your question here, please contact us directly by phone or email! We've also gathered some dental definitions that can be helpful to you.
Customer Service InfoLine
401-752-6100 or 1-800-843-3582
Available 24 hours a day, 7 days a week, InfoLine is our automated telephone information system that gives you specific benefit details. With InfoLine, you can:
- confirm your eligibility
- get a detailed description of your benefits
- see a year-to-date status of how many benefit dollars you and/or your family members have used
- check the status of your deductible (if your plan has one)
- learn more about X-ray coverage.
Remember, for fast, convenient access to your benefit and eligibility information, check out BenefitCheck.
Customer Service Representatives
Our Customer Service representatives can help you solve any questions you may have.
Call us at:
401-752-6100 or 1-800-843-3582
Monday through Friday, 8 a.m. to 5 p.m., E.T.
Send correspondence to:
Delta Dental of Rhode Island
P.O. Box 1517
Providence, RI 02901-1517 |
