Consumer Rights and Appeals

For detailed information regarding consumer rights and the appeals process, please click here. If you have a question about the payment or denial of a claim, call Customer Service at 401-752-6100 or 1-800-843-3582.

Consumer Disclosure
Review our Consumer Disclosure brochure to learn more about your Delta Dental Plan, such as our confidentiality and non-discrimination policies.

Notice of Privacy Practices
To learn how medical information about you may be used and disclosed and how you can get access to this information, click here.

Consumer's Guide to Health Plans
To help you become a better health care consumer, the State of Rhode Island's Department of Health provides an array of health plan information on their website. Click here for a copy of the Health Department's Consumer's Guide to Health Plans in Rhode Island.