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How To Contact Us

At Delta Dental, we strive to anticipate, rather than react to, your needs. We want to provide you with every level of customer service possible — from web-based information to responsive, toll-free phone service. In other words, you choose how we can best serve you.

Web-Based Information

We've gathered the most Frequently Asked Questions and answered them here, all in one spot. We've also compiled a list of dental definitions that may be helpful to you. If after reviewing this information you still have questions, please contact us directly by email or phone.

Manage your Delta Dental Plan Online

We've designed our website to help you manage your dental plan online. Setting up and managing your account is easy, fast and convenient. Log in and learn more about the advantages of using our online services.

Customer Service InfoLine

401-752-6100 or 1-800-843-3582

Available 24 hours a day, 7 days a week, InfoLine is our automated telephone information system that gives you specific benefit details. With InfoLine, you can:

  • Confirm your eligibility
  • Access a detailed description of your benefits
  • View a year-to-date status of how many benefit dollars you and/or your family members have used
  • Check the status of your deductible (if your plan has one)
  • Learn more about x-ray coverage

Remember, for fast, convenient access to your benefits and eligibility, register for our online services.

Customer Service Representatives

For answers to more complex questions, our knowledgable Customer Service Representatives can help.

Email us at: CustomerService@deltadentalri.com

Call us at:

401-752-6100 or 1-800-843-3582
Monday through Thursday, 8 a.m. to 7 p.m.
Friday, 8 a.m. to 5 p.m.

Send correspondence to:

Delta Dental of Rhode Island
P.O. Box 1517
Providence, RI 02901-1517